Frequently Asked Questions

Everything you need to know about your PROD experience.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. We recommend comparing these to your favorite existing garments to ensure the perfect fit.

What is PROD's return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 5-7 business days of receipt.

How long does shipping typically take?

Standard shipping takes 3-5 business days within the continental US. International shipping varies by location but typically arrives within 7-14 business days.

Are your materials sustainably sourced?

At PROD, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.